U.S. Citizen Services
Family Emergencies, Civil Disturbances, and Disasters
If your family needs to contact you because of an emergency at home or because they are worried about your welfare and cannot reach you directly, they may call the State Department's Citizens Emergency Center at (202) 647-5225. The State Department will relay the message to the U.S. Consular Section nearest you. The American Citizen Services Unit will attempt to locate you, pass on urgent messages, and, consistent with the Privacy Act, report back to your family.
If you are caught in a natural disaster or civil disturbance here in Uzbekistan, you should let your relatives know as soon as possible that you are safe. You may contact the American Citizen Services Unit, which will try to pass a message to your family through the State Department. Be resourceful. U.S. officials will do everything they can to contact and advise you. However, they must give priority to helping Americans who have been hurt or are in immediate danger. In a disaster, consular officers face the same constraints you do — lack of electricity or fuel, interrupted telephone lines, closed airports, etc. You should monitor news reports and contact the Embassy to find out if an advisory has been issued.